Grateful Family Philanthropy Officer

POSITION OVERVIEW:
Reports to: Vice President, Philanthropy
Compensation: $60,000 – $70,000 DOE/neg.
Location: San Diego

Blair Search Partners has been retained by the Rady Children’s Hospital Foundation to manage this search engagement.

 

WHO WE ARE:

Rady Children’s Hospital-San Diego is a 551-bed pediatric care facility and the largest provider of comprehensive pediatric medical services in San Diego, Riverside and Imperial counties. We are the only hospital in the San Diego area dedicated exclusively to pediatric healthcare, and the region’s only designated pediatric trauma center. Rady Children’s is ranked in all 10 pediatric specialties surveyed by U.S. News & World Report and has achieved Magnet® designation from the American Nurses Credentialing Center, recognized as the gold standard in nursing excellence.

As a nonprofit organization, Rady Children’s Hospital San Diego relies on the fundraising efforts of its Foundation team to support the mission. The new Grateful Family Philanthropy Officer (GFPO) position will be based within the Foundation but will also work closely with Hospital team members. Of note, the Foundation’s 2017 Annual Employee Survey, conducted through The Advisory Board Company, scored a 97% employee engagement rating. For more information, visit www.radyfoundation.org

 

POSITION SUMMARY:

The GFPO will play a pivotal role in proactively engaging grateful families in support of Rady Children’s and partnering with Foundation staff on engagement opportunities. Specifically, this position will be instrumental to the success of the Foundation’s integrated Grateful Family Philanthropy Program, a newly structured and extremely important initiative here at the Foundation. The GFPO will work closely with the Vice President of Philanthropy, the Foundation’s fundraising team, and physicians/care providers who refer grateful and interested families for further engagement and cultivation.

In sum, the GFPO will support the day-to-day operations of the Grateful Family Philanthropy Program. She/he will work with Foundation staff to move grateful family donors through the various stages of identification, cultivation, solicitation and stewardship. The GFPO will serve as a key liaison for physician/care provider partners, grateful families, hospital administrators, volunteers, donors, and other stakeholders. She/he will maintain a tracking system of referrals to help assess engagement strategies and their impact. While focusing at the operational level, it also is critical the GFPO maintains an active awareness of the goals, objectives and strategic direction of the Grateful Family Philanthropy Program in its entirety.

 

AREAS OF RESPONSIBILITY:

  1. Day-to-Day Operations – Acts as main point of contact for physician/care provider referrals and grateful family self-referrals, connecting families with the appropriate gift officer or program manager for further cultivation and solicitation. Works collaboratively with all Foundation staff to resolve issues. Manages and maintains a grateful family tracking system to help assess engagement strategies and their impact.
  2. Prospect/Donor Identification and Engagement – Maintains close working relationships with the Vice President of Philanthropy, Foundation staff, and a core group of physicians/care providers who refer grateful families for further engagement and cultivation as donors and/or ambassadors. Enhances the experience for grateful families who are interested in becoming further involved through the Foundation. Moves prospects through the various stages of identification, cultivation, solicitation, and stewardship in a timely and actionable format.
  3. Volunteer Relations – Works with the Vice President of Philanthropy and Foundation staff to enhance volunteer participation and engagement through disseminating information and personal engagement.
  4. Data Integrity and Confidentiality – Helps to identify, collect and analyze data for critical decision-making. Works with Foundation colleagues to track grateful family engagement and share this data with colleagues and partners. Ensures integrity and confidentiality of data.
  5. Verbal and Written Skills – Demonstrates superior written and verbal communication skills. Capable of articulating the mission and fundraising goals of RCHSD and serving as a representative for the Grateful Family Philanthropy Program.
  6. Special Projects and Assignments – Creates and executes special projects as assigned by the SVP/Executive Director and/or supervisor. Works evenings and weekends as needed to support special events.

 

REQUIRED SKILLS & EXPERIENCE:

  • Industry experience – minimum 2 years of fundraising experience (4+ preferred); within the healthcare environment a plus.
  • Interpersonal skills – the ability to listen to, connect with, and inspire a wide range of partners and stakeholders.
  • Communication skills – articulate, poised, and possesses strong writing skills.
  • Administration – proven organization skills and extremely high attention to detail.
  • Time management – ability to prioritize tasks and responsibilities accordingly.
  • Business acumen – understands data flow and work processes.
  • Gift processing – experience with best practices for accepting and managing donations.
  • Education – bachelor’s degree at minimum.

 

ATTRIBUTES & WORK STYLE:

  • Proactive – anticipates current and future Foundation opportunities around engaging families.
  • Team player – collaborative; thrives on being part of a team with open communication.
  • Creative – enjoys finding new solutions to existing opportunities and welcomes new ideas.
  • Growth mindset – interested in growing and developing with the organization; hungry to learn.
  • Innovative – possesses an entrepreneurial spirit.
  • Data focus – enjoys working with data to support business outcomes.
  • Superior critical thinking and analytical skills.
  • Extremely detail-oriented and solutions-oriented.
  • Promotes a culture of superior customer service.

 

For more information or to apply, please contact:

Trevor Blair, Principal, Blair Search Partners

trevor@blairsearchpartners.com