Director of Human Resources


Compensation: $110,000 – $125,000 DOE/neg.
Location: Vista (3 days/week) and Chula Vista, CA (2 days/week)
Reports to: Chief Operating Officer
Direct Reports: 5 (HR Manager, HR Specialist, HR Admin, HR Generalist, Recruiter)

Our Story:

Since opening our doors in 1965, MAAC has focused on helping individuals and families create the lives they want and deserve. For more than five decades, MAAC has been a champion for underrepresented communities throughout San Diego County, providing families in need with resources to achieve self-sufficiency and improve their living conditions. While the organization first began in the southern region of San Diego, MAAC now operates 35 sites across the county, from San Ysidro to Fallbrook. With an annual operating budget of $46 million, MAAC employs nearly 500 staff who provide life-changing services to 70,000 individuals annually through programs in 5 core focus areas: Education, Economic Development, Health & Wellbeing, Housing, and Advocacy & Leadership Development. Through our wide array of programs, MAAC has grown to become one of the largest nonprofit social service organizations in the community. For more information, please visit:


This Director of Human Resources will have ultimate responsibility for ensuring MAAC is an outstanding place to build a career in the nonprofit sector. Reporting to the Chief Operating Officer, the Director will serve on our senior leadership team, playing a key role in discussions and decisions about the strategic direction of the organization. This is a very high-profile position within our organization and will have a significant impact on the experience of every MAAC team member.

Year 1 priority areas:

  1. Recommend updates to our current HR structure and strategy, including performance evaluation and professional development, in partnership with MAAC’s Director of Learning & Evaluation.
  2. Study MAAC’s current labor agreements in preparation for our next round of negotiations in 2021.
  3. Conduct a thorough review of all HR areas and make any required updates to ensure we remain compliant with all local, state and federal requirements.
  4. Enhance our employee engagement program (recognition, wellness, internal communications) and help position MAAC as an employer of choice in the nonprofit sector.
  5. Complete an organization-wide cultural assessment and create an action plan to address any deficiencies identified.

Year 2 – 5 priority areas:

  1. Lead negotiations for MAAC’s labor agreements.
  2. Complete a compensation benchmarking study to ensure MAAC’s salaries remain competitive.
  3. Refine agency-wide disaster recovery system and procedures.
  4. Partner with MAAC’s Associate Director of Compliance on an organization-wide systems overhaul.


Strategic Leadership:

  • Drive continuous improvement initiatives for our organization’s people, processes and workflow. Proactively identify ways to improve any aspect of our work – delivering results through collaboration, role modeling and servant leadership.
  • Partner with the leadership team to create and nurture a positive, high-performance culture. Track and report on strategic HR key performance indicators including employee recruitment, retention, engagement/satisfaction, and professional development.
  • Equity, Diversity, and Inclusion (EDI): MAAC believes that a diverse set of ideas, backgrounds, experiences, and perspectives are critical to the organization’s success. This position will lead our efforts to foster policies, practices, systems, and training that attracts, supports, and encourages an equitable, diverse, and inclusive workplace.
  • Manage Board level communication of HR and volunteer initiatives and issues, policy, and planning efforts
  • Represent MAAC publicly, speaking and presenting about HR and labor relations topics to a variety of audiences, including staff, funders, program participants, government officials etc.
  • Introduce new and/or improved methodologies for attracting, assessing, selecting, rewarding and developing a strong and diverse workforce of staff and volunteers.
  • Keep abreast of how external forces impact our organization’s culture, and our ability to recruit, retain and motivate high-performing team members.
  • Partner effectively with staff at all levels of the organization, building trusting, respectful, and highly communicative relationships.

Human Resources Functions:

  • Develop robust HR strategies and processes that support our mission, culture, and brand.
  • Stay current with HR best practices in all relevant areas, including recruiting, benefits and compliance.
  • Serve as the organizations’ chief spokesperson for labor contract negotiations and labor/management committees.
  • Serve as staff and advisor to the Board of Director’s HR Committee and the Child Development Program’s Parent Policy Council’s Personnel Committee.
  • Administer the performance review process, both annually and ongoing.
  • Coordinate and update the employee handbook, policies and procedures.
  • Implement Affordable Care Act and benefit enrollment.
  • Ensure streamlined recruiting, onboarding and tracking.
  • Develop and coordinate job descriptions and compensation reviews.
  • Develop plans for a variety of HR matters such as compensation, benefits, health and safety etc.
  • Monitor adherence to internal policies and legal requirements.
  • Investigate and manage grievances, violations, and disciplinary action.
  • Anticipate and resolve litigation risks.


  • Prior experience with multiple labor bargaining units and leading negotiations.
  • Innovative thinker, with a track record for translating strategy into action plans and outcomes.
  • Exceptional strategic, analytical and critical thinking abilities.
  • Experience managing high-performing individuals and teams.
  • Exceptional negotiation, presentation, and listening skills.
  • Ability to multi-task, set and drive priorities, monitor progress towards goals, and utilize data.
  • Very effective at ‘managing up,’ i.e. providing concise, timely, and relevant information.
  • Demonstrated skill and comfort in proactively building relationships with diverse staff.
  • Excellent judgment and creative problem-solving/conflict resolution skills.
  • Persuasive, thorough, and proactive communicator.
  • A positive team leader who can operate effectively at both the strategic and tactical levels.
  • Experience supporting and developing a high-performance culture.
  • Passionate about MAAC’s mission and able to promote and communicate our philosophy, mission and values to external and internal stakeholders.
  • Ability to attend occasional evening and weekend meetings/events.
  • Must be flexible to travel to and work from various MAAC worksites in both the North County and South Bay.


  • Growth mindset; comfortable with disruptive thinking and embraces challenge.
  • Warm, outgoing and engaging leadership style.
  • Someone who listens and seeks to understand before taking action.
  • Understanding of and compassion for the communities MAAC serves.
  • Commitment to social equity and creating economic opportunity for underserved communities.
  • Natural connector and relationship builder.
  • A charismatic “people person” who infuses fun and energy into the workplace.
  • Strong promoter of communication and collaboration.


  • Bachelor’s Degree in HR or related field, PHR or SPHR certification preferred.
  • Bilingual Spanish highly desirable.
  • Minimum 7 years of demonstrated progressive experience in HR management, strategy and implementation.
  • Thorough knowledge of California and Federal labor laws.
  • Proven management experience of administrative and support staff.
  • Demonstrated experience with risk mitigation.
  • Nonprofit sector experience preferred.


Sarah Thompson, Director, Blair Search Partners
550 West B Street, Fourth Floor, San Diego, CA 92101