Chief People Officer

POSITION OVERVIEW:

Compensation: $140,000 – $160,000 DOE/neg.
Location: San Diego, CA
Reports to: Chief Operating Officer
Direct reports: 4 (total team of 15)

WHO WE ARE:
Since 1918, Jewish Family Service of San Diego has been a trusted community resource for individuals and families in times of need. Today, JFS is stronger than ever, with nearly 350 team members, supported by nearly 800 volunteers annually. Our wide range of integrated services empower individuals and families to move toward self-sufficiency, support aging with dignity, and foster community connection and engagement throughout San Diego County and the Coachella Valley. JFS provides essential services to people regardless of religion, race, color, ethnicity, national origin, ability, gender identity/expression, or sexual orientation.

JFS is a home for people in search of better lives and for those seeking to make better lives possible. Many people first turn to JFS with a specific need, like hunger. That first contact often leads to a wide range of integrated services that address their financial, social, emotional, physical, and spiritual health.
Please visit http://www.jfssd.org/site/PageServer?pagename=programs_listing for a full listing of all our programs and services provided throughout the region.

POSITION SUMMARY:
This position represents an extraordinary opportunity to impact the way our organization thinks about and develops our people. At the broadest level, the Chief People Officer will ensure JFS meets its commitment to developing all of its team members to their fullest potential, and ensuring the organization is an outstanding place to build a career in the nonprofit sector. The CPO is responsible for leading JFS ’strategy around people and culture, including management of the Recruitment, Learning & Development and Human Resources teams. This position also serves as a member of JFS’ senior 5-member leadership team, playing a key role in discussions and decisions about the strategic direction of the organization. This is a very high-profile position within our organization, and will have significant impact on the experience of every JFS team member.

Initial priorities for this position include:
1. Assess our current HR structure, practices and strategy and make recommendations accordingly.
2. Analyze and make recommendations for our Volunteer Engagement department.
3. Conduct an organization-wide talent assessment.
4. Implement Learning & Development strategies based on needs identified.
5. Enhance JFS’ Employee Engagement program (recognition, wellness, internal communications).

AREAS OF RESPONSIBILITY:
• Drive employee and volunteer engagement through the refinement, maintenance and evolution of the JSF culture.
• Introduce new and/or improved methodologies for attracting, assessing, selecting, rewarding and developing a strong and diverse workforce of staff and volunteers.
• In partnership with key stakeholders (e.g. the CEO and COO), assist in the development and implementation of workforce planning and strategies.
• Keep abreast of how external forces impact our organization’s culture, and our ability to recruit, retain and motivate high-performing team members.
• Partner effectively with staff at all levels of the organization, building trusting, respectful, and highly communicative relationships.
• Serve as the “voice” of the staff at the executive leadership level, advocating for programs and driving solutions that align with business goals.
• Create and improve employee career pathways within the organization.
• Build a robust Learning & Development function, to include our new human-centered design training initiative.
• Develop robust HR strategies and processes that support our mission, culture, and brand.
• Architect the employee experience at JFS and take ownership for our diversity initiatives.
• Introduce us to new ways of thinking about our people analytics and drive activity accordingly.
• Stay current with HR best practices in all relevant areas, including recruiting, benefits and compliance.
• Develop compensation programs to support our performance-based culture.
• Manage Board level communication of HR and volunteer initiatives and issues, policy, and planning efforts.
• Support and develop managers to serve as key drivers of employee satisfaction and retention.
• Represent JFS at community events, sharing best practices and representing our brand.

KNOWLEDGE, SKILLS, ABILITIES & ATTRIBUTES:
• Passionate commitment to talent development and the overall JFS mission.
• Demonstrates the appropriate level of gravitas, charisma, and expertise at all times.
• Bachelor’s degree required; advanced degree in business, education, or related field preferred.
• Nonprofit sector experience preferred.
• California HR certification(s) desired.
• 10 years of professional experience with a majority spent in HR/talent management-related roles; specific experience in talent development, retention, career pathways and/or succession planning preferred.
• Exceptional strategic, analytical and critical thinking abilities.
• Comfortable giving and receiving constructive feedback in a way that fosters trust and respect.
• High level of emotional intelligence, with superior verbal and written communication skills.
• Growth mindset; comfortable with disruptive thinking and embraces challenge.
• Experience managing multiple high-performing individuals and teams.
• Exceptional negotiation, presentation, and listening skills.
• Demonstrated results building departmental or organizational culture.
• Ability to multi-task, set and drive priorities, monitor progress towards goals, and utilize data and information.
• Deep familiarity with talent management and HR strategy and best practices.

For more information or to apply, please contact:
Trevor Blair, Principal, Blair Search Partners
550 West B Street, 4th floor, San Diego, CA 92101
trevor@blairsearchpartners.com