Compensation: $80,000 – $95,000K
Location: Vista (2 days/week) and Chula Vista, CA (3 days/week)
Reports to: Director of Learning & Evaluation
Direct Reports: 2 Quality Assurance Managers
Assistant Director of Compliance
Compensation: $80,000 – $95,000K
Since opening our doors in 1965, MAAC has focused on helping individuals and families create the lives they want and deserve. For more than five decades, MAAC has been a champion for underrepresented communities throughout San Diego County, providing families in need with resources to achieve self-sufficiency and improve their living conditions. While the organization first began in the southern region of San Diego, MAAC now operates 35 sites across the county, from San Ysidro to Fallbrook. With an annual operating budget of $46 million, MAAC employs nearly 500 staff who provide life-changing services to 70,000 individuals annually through programs in 5 core focus areas: Education, Economic Development, Health & Wellbeing, Housing, and Advocacy & Leadership Development. Through our wide array of programs, MAAC has grown to become one of the largest nonprofit social service organizations in the community. For more information, please visit: http://www.maacproject.org/
MAAC’s Compliance Program is designed to promote an internal culture of compliance to support our comprehensive range of programs and services. The Assistant Director of Compliance (ADC) will oversee all business and programmatic-related compliance efforts across the organization, with the exception of HR. The scope includes local, state and federal regulations as well as requirements from MAAC’s grant funding sources. This includes compliance personnel, compliance documents, compliance training and education, reporting and investigating compliance matters, monitoring and auditing to identify and reduce compliance violations, preventing and responding to allegations of improper activities, enforcing compliance and disciplining non-compliance. This will be a highly visible role, working closely in concert with MAAC’s leadership team. The ADC will divide his/her time between MAAC’s Chula Vista headquarters, and the new North County San Diego campus located in Vista.
Essential Duties And Responsibilities
- Lead MAAC’s Compliance Team, serving as the go-to manager for all compliance and risk management related issues and questions, including management of highly sensitive data and participant information governed by HIPAA, FERPA, 42 CFR, and others.
- Provide effective leadership, coaching and development for Compliance team members.
- Promotes a culture of reflection, learning, and data-based decision making among staff, board members, and participants.
- Chair MAAC’s internal Compliance Committee, comprised of the following department heads: Finance, IT, HR, Programs and Safety. This includes convening meetings and reporting out to senior leadership on performance against compliance goals/requirements in each area of the organization.
- Ensure reasonable steps are taken to investigate and respond to all compliance/risk management related issues in a timely and appropriate manner.
- Oversee thorough documentation of all compliance-related activities.
- Maintain a current awareness of compliance-related laws and regulations, keeping abreast of updates, trends, changes and best practices relevant to MAAC and its programs.
- Design and perform appropriate tests to ensure compliance systems are performing as required.
- Produce monthly compliance/risk management reports for Board Committees, the MAAC Board of Directors and the senior management team.
- Train and educate staff and managers on compliance and reporting requirements including Conflict of Interest, Equal Employment Opportunity regulations/Affirmative Action and False Claims Act.
- Establish and maintain a repository for all contracts, awards, Memorandums of Understanding, and independent contractor agreements.
- Develop and maintain an external audit calendar and ensure management responses to findings and recommendations are recorded and monitored for follow-up and remediation.
- Manage MAAC’s anonymous ethics hotline and the annual conflict of interest reporting processes.
- Manage special projects and other related duties as assigned.
Year 1 Objectives
- Become familiar with MAAC’s eight core program areas, as well as the unique aspects and requirements of the organization’s various contracts and funding sources.
- Conduct a top-to-bottom evaluation of current compliance performance across the organization, excluding HR areas, and assess against current requirements.
- Report findings to senior leadership, along with any proposed upgrades or modifications, as well as implementation plans and budgets.
- Conduct the implementation and ongoing monitoring of HIPAA policies and procedures across the organization.
- Organize and manage SpringCM, MAAC’s centralized database of contracts and compliance documents.
Qualifications And Skills
- Sarbanes-Oxley and Brown Act compliance requirements for nonprofit organizations strongly preferred.
- Research, evaluation and performance management systems, techniques and best practices.
- Salesforce or other similar data management software strongly preferred.
- Microsoft Office suite of products, including Word, Excel, Project and Outlook.
- Business/management practices and principles including budgeting, purchasing, contract administration and record maintenance.
- Effectively manage and resolve highly complex and sensitive questions.
- Work cross functionally in a large organization, with a strong understanding of the process of diplomacy within a large environment.
- Exercise judgment, diplomacy and discretion in handling matters of a sensitive nature.
- Build and maintain effective relationships with a wide variety of MAAC stakeholders including executive leadership, staff, program participants, board members and the public.
- Understand, interpret, explain and apply policies, procedures and grant requirements.
- Interact effectively with people of different cultures and socio-economic backgrounds.
- Maintain confidential information, facilitate data and budget management, and communicate effectively to all levels of the organization.
- Excellent organizational and communication skills, both written and verbal, including presentations.
- Growth mindset; identifies and capitalizes on opportunities for personal and professional development.
- Comfortable with disruptive thinking; embraces challenge.
- Understanding of and compassion for the communities MAAC serves, with a commitment to social equity and access to opportunity.
- Maintains a constant focus on continuous improvement.
- Exceptional attention to detail and follow-through.
- Strong promoter of communication and collaboration.
- Thoughtful, articulate and effective communicator who can distill and articulate the important aspects of any issue to a wide audience of participants.
- Ability to quickly establish credibility and build trust with team members at all levels.
- Self-motivated, team player with proven ability to identify issues and manage priorities in a fast-paced environment while striving for practical business solutions.
- Absolute sense of integrity; maintains confidentiality and discretion regarding all matters.
- Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and underlying assumptions.
- Works effectively in a team environment and actively participates in joint problem solving.
- Hands-on leadership style with the ability to get things done; bias for action and a strong sense of ownership.
Required Education & Experience
- Bachelor’s Degree, MA preferred.
- Bilingual Spanish highly desirable.
- Minimum 3 years of professional experience in compliance, risk management, or a related field.
- Direct experience in the nonprofit or public sector desirable.
- Proven management experience of administrative and support staff.
- Minimum 3 years’ experience as a compliance professional responsible for the development, implementation and/or sustainment of an effective compliance program.
- Experience developing and implementing compliance, control or risk management programs, in a complex, highly regulated sector.
- Experience in the development of policies, procedures, and training materials and the capability to deliver training to diverse groups
- Strong project management experience
- Solid business acumen and understanding of workflows.
All positions are subject to a background/education check, DMV check, NSOR, exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources. A pre-employment credit check may be required dependent upon duties assigned.
Note: California Start law requires background criminal checks on anyone who works in a licensed childcare facility who is not a client. Must have or obtain a current criminal background check clearance, signed criminal record statement, and signed Acknowledgement to Report Child Abuse form prior to the first day of employment.
Must have and maintain a valid California Driver’s License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAAC’s insurance carrier. Incumbents will be enrolled in the California DMV Pull Program.
For More Information & To Apply
Sarah Thompson, Director, Blair Search Partners
1855 1st Ave., Suite 300, San Diego, CA 92101